Commonwealth Edison ranked among the five worst utilities for customer satisfaction in 2012, according to a report by the American Customer Satisfaction Index.
(1 month and 2 days ago)
Despite an overall gain in the wireless phone industry's customer satisfaction, Apple dropped 2 percent in this year's American Customer Satisfaction Index.
(1 day ago)
The terrible beauty that is Andrew Lansley's huge and controversial reshaping of the National Health Service in England lurches into life today. Some 160 NHS organisations are being abolished and well over 400 new ones are being created – including NHS England, the biggest quango of them all and until now known as the NHS Commissioning Board.
(1 month and 20 days ago)
Any future government will have to consider charging people to use the NHS unless Britain's economy strengthens, the chair of NHS England has warned.
(1 month and 6 days ago)
Founder of the 'Cure the NHS' campaign Julie Bailey says the chief executive of the NHS, Sir David Nicholson, is the "problem and not the solution".
(2 months and 23 days ago)
A new study shows that for all the griping we do about the airlines, we haven't been this happy with the industry in seven years.JD Power and Associates today released its 2013 North America Airline Satisfaction Study. It shows airline satisfaction among consumers is at its highest levels since 2013.
(7 days ago)
Julie Bailey, who set up Cure the NHS to campaign for an investigation into Mid Staffordshire NHS trust, was sent grotesque hate messages by NHS worker Roy 'Murph' Guest.
(21 days ago)
The new NHS non-emergency 111 telephone service in England is in a fragile state in a number of areas ahead of bank holiday weekend, NHS bosses admit.
(20 days ago)
An NHS Direct memo to staff reveals 50% of the commissioning groups across England have requested assistance from the old operation as they struggle to cope with demand
(2 months and 1 day ago)
Dr Michael Dixon (pictured), president and chairman of the NHS Alliance, has called for a shift in the way the NHS is run, saying 'hospitals can be dangerous, particularly for older patients'.
(2 months and 11 days ago)
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